AI OPERATIONS FOR INSURANCE
The AI back office
for carriers
Replace manual back-office work with AI agents and expert review. Built for carriers and agencies, with MGA and program teams welcome.
Runs on the systems you already use
Midpoint works directly in your policy admin, AMS, raters, carrier portals, claims platforms, and inboxes.
AI WITH EXPERT REVIEW
Built for insurance work that gets it wrong.
Pace-grade AI runs the rote work. Insurance experts review the exceptions. Every step is logged and auditable.
Insurance workflows
teams deploy
Midpoint deploys managed AI operations across submissions, servicing, FNOL, claims, renewals, billing, and BPO queues - same steps every run, with expert review on exceptions.
Loss Run Collection
RenewalsPremium Reconciliation
BillingClaims Queue Updates
Claims- Policy & coverage lookup POL-104221 · Auto · $1M
- Insured & contact pulled Apex Manufacturing
- Documents attached 3 files · 4.2 MB
- Coverage validated Comp + Collision active
Submission Intake
New BusinessCarrier Portal Quoting
QuotingPortal Data Entry
ServicingRuns on the software your team already uses
No rip and replace. Midpoint signs into the policy admin systems, AMS platforms, carrier portals, raters, and claims tools your operation runs on today.
Policy admin and AMS
Guidewire, Duck Creek, Vertafore AMS360, Applied Epic, EZLynx, Salesforce FSC. Midpoint navigates the same screens and fields your team does.
Carrier portals and raters
Producer portals from Travelers, Chubb, Liberty Mutual, The Hartford, CNA, and others. Plus rating tools and document-upload flows.
Claims, docs, and inbox
Pega and other claims platforms, Verisk loss-run sources, Outlook and Gmail inboxes, plus the PDF and Excel files attached to every workflow.
Watch every step.
See every document read, portal opened, and field entered. Every run is recorded and traceable.
Stops on exceptions.
When a document is missing or a coverage detail looks ambiguous, Midpoint routes to an expert reviewer instead of guessing.
Pay for outcomes.
Per-task pricing tied to completed work. No seats. No platform fees. No usage meters to watch.