Insurance Operations

Enterprise-grade insurance operations. Built for your back office.

Midpoint deploys managed AI operations for insurers, agencies, MGAs, and BPO teams. We take your SOPs, integrate with the systems you already use, run the work, and route exceptions to experts.

24/7 Run Coverage
100% Run Visibility
1:1 Managed Build

Request a Demo

Talk to our insurance team. We will scope an enterprise workflow across submissions, servicing, FNOL, claims, renewals, or BPO operations.

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Workflows for insurance operations

Submission, servicing, FNOL, claims, renewals, and BPO automations built around your existing systems of record.

Submission Intake

Classify inbound submissions, extract ACORD and supplemental data, validate required documents, and prepare underwriting queues.

Email Intake

Read inboxes, identify new submissions, save attachments, and create structured intake records.

Integrations
gmailmicrosoft_outlookgoogle_sheets

ACORD Extraction

Extract applicant, risk, coverage, and prior policy details from PDFs and spreadsheets.

Integrations
google_docsopenaigoogle_sheets

Portal Entry

Log into carrier portals, enter submission details, upload files, and track status.

Integrations
salesforcegmailopenai
Enterprise Security

Built for trust & compliance

Your data security is our top priority. Midpoint is designed from the ground up to meet the strictest enterprise requirements.

End-to-End Encryption

All data in transit and at rest is encrypted using AES-256 encryption. Your credentials and workflow data are always protected.

256-bit AES Encryption

Secure Credential Storage

API keys and OAuth tokens are stored in isolated, encrypted vaults. Access is strictly controlled and audited.

Zero Plain-text Storage

Isolated by default

Your deployment runs on a dedicated computer, sealed off from other tenants and from your own network. Credentials and files never leak out.

100% Tenant Isolation
Coming Soon

SOC 2 Type II

We're actively pursuing SOC 2 Type II certification to provide additional assurance for enterprise customers.

In Progress
99.9% Uptime SLA
24/7 Support
Real-time Monitoring
GDPR Ready

We build it for you

Our implementation team designs, builds, and deploys automation tuned to your operations. No technical expertise required on your end.

01

Discovery

We start by understanding your current processes, pain points, and automation goals.

  • Process mapping workshop
  • Integration requirements analysis
  • ROI estimation
02

Build

Our team configures Midpoint for your operations, connecting the sites and tools it needs, tuning the prompts, and testing end to end.

  • Midpoint configuration
  • Tool & site access
  • End-to-end testing
03

Deploy

We deploy your automations and train your team on how to use them.

  • Staged rollout
  • Team training sessions
  • Documentation
04

Optimize

Continuous monitoring and optimization to ensure peak performance.

  • Performance monitoring
  • Iterative improvements
  • Quarterly reviews

Rapid Deployment

Go live in weeks, not months. Our streamlined process gets you automating faster.

Dedicated Team

A dedicated implementation engineer and success manager assigned to your account.

Priority Support

24/7 priority support with guaranteed response times for enterprise customers.

Self-healing & evolving

When a site changes or a flow breaks, Midpoint finds the new path on its own. We handle bigger shifts as your business evolves.

200+ Integrations

Connect to insurance systems

Native integrations for the carriers, AMS platforms, claims tools, and productivity apps your team already uses. Plus managed browser execution so Midpoint runs any portal, rater, or internal tool not listed below.

Travelers
Chubb
Liberty Mutual
The Hartford
CNA
AIG
Zurich
Nationwide
Allstate
Progressive
Berkshire Hathaway
MetLife
Newfront
Lemonade
Guidewire
Duck Creek
Vertafore
Applied Systems
EZLynx
HawkSoft
Nexsure
Salesforce
HubSpot
Microsoft Dynamics
Pega
Verisk
CCC Intelligent
Mitchell
Xactware
PostgreSQL
Microsoft Excel
Microsoft
Google Sheets
Google Docs
Google Calendar
Calendly
Notion
Asana
Linear
Typeform
Gmail
Microsoft Outlook
Slack
Microsoft Teams
Twilio
RingCentral
Telegram
Discord
QuickBooks
Stripe
DocuSign
Any carrier portal
Any AMS / rater
Any claims tool
Any inbox
Any spreadsheet
Any internal tool

And any insurance portal, carrier site, internal tool, or browser-based workflow not listed. Midpoint operates it like a person would.

Learn more about Midpoint

Ready to automate insurance back office work?

Scope a workflow across submission intake, policy servicing, FNOL, claims, renewals, or BPO operations. Midpoint brings managed implementation, production operations, expert review, and audit visibility around your existing systems.

Or email us directly at

midpoint@midpoint.ai